AMG Claims Settlement Platform
Corporate website and operations platform for AMG Claims Settlement Services L.L.C. A multilingual public site is backed by a dashboard-managed service catalogue, a staff back office, a client portal and real-time support chat.
Built with
Key Features
Dynamic Service Catalogue
Service categories and services are managed from the dashboard, seeded with 19 official services in Arabic and English, and each service carries its own client form definition.
Department-Scoped Staff Access
Each employee sees the services of their departments plus explicit inclusions and minus exclusions. Admins can manually assign anyone to a request, and every assignment is written to history and the audit log.
Client Portal
Clients verify with a one-time code, set a password, and manage their requests, attachments and profile, using a session that is fully separate from staff auth.
Real-Time Notifications & Chat
A self-hosted WebSocket server notifies staff when requests or attachments change. Client support messages reach only the staff allowed on the selected services.
Request Operations
Assignment, status changes, internal notes, communication history, client emails and attachments for each request.
Multilingual Content & Articles
11-language public site with service pages per category, plus an n8n article-ingest endpoint protected by HTTP Basic auth.